How to add new users

Give your wider team access to the HomeViews Partner Portal

Set up users in your portal for a quick way to give access to your team members. 

 

Super users have the ability to add new users and modify their permissions. Decide who should be responsible for managing user access so you can make sure the wider team are making the most of HomeViews.

 

Step 1: Go to the Users tab in the HomeViews Partner Portal.

Step 2: Click 'Create user'

 

Step 3: Set permissions

Summary of permissions

View: allow access to view the data and reviews for this development in the dashboard

Manage: 

Edit: allow access to make edits to this development page

Respond to reviews: allow this user to leave a response to reviews for this development

Reply without moderation: allow this user to leave a response to reviews for this development without approval from another team member

Create widgets: allow this user to create HomeViews widgets for this development for the use on your website

Review notifications: choose what reviews this user is notified for

  • All: this user will receive a notification for all reviews that are published
  • 5-4 star: this user will only receive notifications for reviews published that are 4 or 5 stars. If you have a junior member of the team, they can take responsibility for responding to positive reviews only
  • 1-3 star: this user will only receive notifications for reviews published that are 1, 2 or 3 stars. This could be a great opportunity to assign a more experienced member of staff to respond to those trickier reviews.