What does the Owner Additional Questions show?

A simple explanation to the Owner Additional Questions chart in the Partner Portal.

This chart shows the percentage of build to sell resident reviewers who would recommend their developer for the developments you have access to. The data shown is impacted by the filters you can apply, such as selecting particular developments, reviewer types, age breakdowns or select specific time periods.

• Each Current Rating bar is the percentage of reviewers who said they would recommend their developer over the time period selected. However, the default option when you first come into the dashboard is for this chart to be shown for the last 12 months. If you change the time period in the filters, this will update accordingly. 
• Each Previous Period bar is the percentage of reviewers who said they would recommend their landlord over the time period prior to the selected date period.  In this example, the Current Rating data selection is over 12 months, 24 May 2021 - 24 May 2022. Therefore, the Previous Period data selection is the 12 months prior, 24 May 2020 - 23 May 2021. If you change the time period in the filters, this will update accordingly. 
• The Benchmark is the HomeViews All-Time Build to Sell Benchmark split by question type. The data shown is not impacted by the filters you can apply and the data selected is from HomeViews inception.
  
  

You can always see what filters have been applied to calculate the scores by looking at the top of this chart section. In this example you can see that it is:

• "Filtered by: All" which means it includes all developments you have access to. 
• "Developers: Example Developer" which means it is showing developments for only one developer. 
• "Date range: All time" which means the score is calculated over all the time these developments have had reviews on HomeViews.
• "Resident type: All" which means that we have not filtered out any reviewer types in this score, e.g. owners or private tenants. 
• "Age range: All" which means that we are including all reviewers and we are not filtering by a particular age category.