What does the Ratings Breakdown chart show in the Partner Portal?

Find a simple explanation of what the Ratings Breakdown charts shows.

The Ratings Breakdown chart shows the percentage split of how residents have scored each category for the developments you have access to. 

In this example, 18% of resident reviews have given the "Overall Score" a rating of "Excellent" (or the equivalent 5/5), and 6% of resident reviews have given the "Overall Score" a rating of "Very Poor" (or the equivalent of 1/5).

The data shown is impacted by the filters you can apply, such as selecting particular developments, reviewer types, age breakdowns or select specific time periods. 

You can select which score category you would like to view by selecting the drop down in the top right hand corner. You can view this data on "Overall", "Design", "Facilities", "Location", "Value", and "Management". 

You can always see what filters have been applied to calculate the scores by looking at the bottom of this chart section. In this example you can see that it is:

• "Filtered by: All" which means it includes all developments you have access to. 
• "Developers: Example Developer" which means it is showing developments for only one developer. 
• "Date range: All time" which means the score is calculated over all the time these developments have had reviews on HomeViews. 
• "Resident type: All" which means that we have not filtered out any reviewer types in this score, e.g. owners or private tenants. 
• "Age range: All" which means that we are including all reviewers and we are not filtering by a particular age category. 
• "Ratings type: Overall review rating" which means that we are looking at the percentage split of scores reviewers gave to the overall category.