What does the Ratings by Reviewer Type chart show?

A simple explanation of the Ratings by Reviewer Type chart.

This chart shows the scores for each category split by reviewer type for the developments you have access to; e.g. in this example you can see that:

• HA Tenants have scored the group of developments in this portfolio a score of  4/5 for Overall.
• Owners have scored the group of developments in this portfolio a score of  3/5 for Facilities. 
• Private Tenants have scored the group of developments in this portfolio a score of  3.5/5 for Value.

The data shown is impacted by the filters you can apply, such as selecting particular developments, reviewer types, age breakdowns or select specific time periods.

The benchmark shown is the HomeViews All-Time UK Benchmark (since inception of HomeViews) split by reviewer type. However, this benchmark is not impacted by reviewer types, age breakdowns or select specific time periods.

If you want look at specific reviewer types, you can select any of the chart labels, e.g. HA Tenant, Owner, Private Tenant or Benchmark Rating in this example, and this will hide the reviewer type on the chart. 

You can always see what filters have been applied to calculate the scores by looking at the top of this chart section. In this example you can see that it is:

• "Filtered by: All" which means it includes all developments you have access to. 
• "Developers: Example Developer" which means it is showing developments for only one developer. 
• "Date range: All time" which means the score is calculated over all the time these developments have had reviews on HomeViews. 
• "Resident type: All" which means that we have not filtered out any reviewer types in this score, e.g. owners or private tenants. 
• "Age range: All" which means that we are including all reviewers and we are not filtering by a particular age category.