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  2. Ongoing Review Collection and Reports

What are review promotions and incentives?

A HomeViews promotion is where the HomeViews team provides extra support in collecting reviews by adding an incentive to your review form. A promotion added to the review form is a great opportunity to push for reviews on your developments.

 

Promotions for review collection typically come at an additional cost to your monthly subscription. For pricing information, please contact your account manager.

 

Incentivised reviews

To thank your residents for writing a review and to encourage more to do so, we can offer an incentive in the form of a voucher. For example, the first 10 verified residents to write a review will receive a £10 Amazon.co.uk Gift Card, or every verified resident that writes a review will be entered into a prize draw.

 

Please note that these incentives cover all reviews, not just positive ones. Under the Competition and Markets Authority it is illegal for a company to pay for or incentivise positive reviews and/or pay for fake reviews.

 

Additional questions

In addition to the review collection, you can add up to 5 bespoke additional questions per development to the standard HomeViews survey form.

 

These are not published on HomeViews and any data gathered will be provided with your report.

 

This is a great way to gather bespoke data from your residents about their experience or encourage some quotes around a specific theme or marketing campaign. See here for some examples of our most popular Build to Rent additional questions, or here for our most popular Build to Sell additional questions.

 

Annual HomeViews report

At a time of your choosing, your account manager will put together a report of your data and reviews. This is a deep dive into all of your data, and typically includes the following:

  • Comparison of your scores to the HomeViews UK Benchmarks
  • Comparison of yearly results
  • Analysis of your sustainability data
  • Comparison of scores across different age categories
  • HomeViews awards won
  • Sentiment analysis (per scheme or brand level)
  • Analysis of your additional questions
  • Marketing recommendations